SENIORS & NERVOUS TRAVELLERS

First-time travellers: Want to travel to visit family or friends but feel scared about making the journey? A Demi Air will be by your side.

Non-native speakers: Need a translator to help you as you travel overseas? Search our database for a Demi Air who can help. 

Seniors: Travel with confidence and have your own in-fight ‘concierge’. 

PEOPLE WITH A DISABILITY

Mobility-challenged travellers: If you’re in a wheelchair or have another physical disability, a Demi Air can help you during your journey. 

Neuro-diverse and mentally impaired travellers: Overcome the challenges of international travel by hiring an understanding Demi Air to support you and act as your advocate.

FAMILIES 

Solo parents: Need support while you travel with a baby or older children? A Demi Air gives you access to affordable help without the need to buy an extra plane ticket. 

Large families: About to embark on a long-haul flight with your family? A Demi Air is a cost-effective solution so you can get some sleep and arrive at your destination feeling ready to go. 

Business-class travellers: Do you have to work while you fly? Book a Demi Air to take care of the kids so you can get things done.  

Standard

Standard Demi Airs are young people, grandparents and individuals who have some form of experience caring for others. They are able to provide services such as: 

• Guiding seniors from the boarding gate, helping them with meals and toilet visits on a flight and helping with customs, luggage collection etc
• Holding babies and managing strollers/prams
• Entertaining small children
• Helping at mealtimes
• Helping families and individuals to board and disembark
• Language translation
• Traveller advocacy
• Basic disability support during a flight

Premium

Premium Demi Airs are qualified and experienced carers. They can help with: 

• Guiding seniors from the boarding gate, helping them with meals and toilet visits on a flight and helping with customs, luggage collection etc
• Holding babies and managing strollers/prams
• Entertaining small children
• Schoolwork/homework
• Toileting and nappy changing
• Helping at mealtimes
• Helping families and individuals to board and disembark
• Language translation
• Traveller advocacy
• Complex care requirements

Anyone can apply to be a Demi Air and anyone can connect with a Demi Air to request support on their journey. A ratings system ensures quality of service. 

A Demi Air earns an amount decided on by you and the Demi Air, paid per hour of travel. Travellers also pay a small booking fee. Payment is forwarded when the journey is complete.

The Demi Air pays for their own flight. They are paid for the hours they work for their client in between customs gates or during the flight. The hourly rate is agreed on before the job starts.

For Travellers

Book your flight or decide on your dates and travel destination.

Create a Traveller profile, then search the Demi Air database and/or place your request for assistance, detailing the support you need and the type of care.

Eligible DemiAirs who are travelling to the same place at the same time can respond to your listing and you can connect to work out the details.

On the day: You will meet with your Demi Air after clearing customers or at the departure gate, depending on what you have agreed. Their service will finish when you disembark or leave customs at your destination.

At the end of your experience, leave a review and payment will be released.

Case Study:

Lauren is travelling from Sydney to Los Angeles with a four-year-old and a six-month-old baby. She uses the Demi Air platform to find and hire an experienced babysitter called Dani, who can help during the flight.

Dani and Lauren meet at Sydney Airport in the Duty Free shopping area. Dani helps Lauren by making sure the four-year-old has had lunch and gone to the toilet before departure. She manages the stroller and carry-on luggage as the family boards the plane.

During the flight, Lauren and Dani take turns sitting with the children. Dani takes the baby for a walk while Lauren has her meals, and they swap out during the night so Lauren can get some restful sleep.

When the plane lands, Dani helps Lauren to disembark and make her way through customs. Lauren’s husband is waiting at the other side of the gate. Dani is paid for 11 hours of work and uses the money to offset the cost of her flight.

For DemiAirs

Once you know where you wish to travel to and when, search the Demi Air database for travellers who need assistance.

Respond to any existing advertisements and/or note your availability on the platform.

Connect with travellers who need help to work out the details of your job.

On the day: You will meet with your client after clearing customers or at the departure gate. Their service will finish when you disembark or leave customs at your destination.

At the end of your experience, your client will leave a review and payment will be released.

Case Study:

Jim wants to travel from Singapore to London to visit his grandchildren. Because he has experience as a disability carer, he uses the Demi Air platform to list his availability and preferred dates of travel.

Shane gets in touch with Jim via the platform, saying he is visually impaired and needs some help to fly to London from Singapore.

Jim and Shane meet at Singapore Airport in the departure lounge. Jim helps Shane board the plane and get comfortable in his seat. He visits Shane’s seat during the flight to help with meals, make sure he is comfortable and ensure he can visit the restroom.

When the plane lands, Jim helps Shane to disembark and make his way through customs. Jim is paid for 13 hours of work and uses the money to offset the cost of his trip to visit family.

We are not a staffing agency. Please read out terms and conditions for more information